Library Assistant II (INTERNAL JOB POSTING - ONLY CURRENT CITY EMPLOYEES MAY APPLY)
3.
7 New Braunfels, TX New Braunfels, TX Full-time Full-time $16.
88 - $23.
64 an hour $16.
88 - $23.
64 an hour 13 hours ago 13 hours ago 13 hours ago Job Summary Under direct supervision, provides delivery of high-quality library services to the public.
Staffs the various service and help areas.
Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Primary Duties and Responsibilities Under direct supervision, provides delivery of high-quality library services to the public.
Staffs the various service and help areas.
Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Staffs the service desk.
Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
Participates in opening and closing duties.
Assist with material preparation and repair as assigned.
Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
Aids in the promotion of library programs/events.
Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
Performs other duties as assigned or required.
Library Assistant II (Part time and Full time) - 14119/14118 May be required to complete all or some of the duties listed for Assistant I.
Has been a Library Assistant for at least 2 years, at this library or another library.
Assists patrons with library technology and software.
Assists with ILS reporting, material problem management and cash management.
Staffs the children's desk.
Library Assistant III (Part time and Full time) - 14122/14121 May be required to complete all or some of the duties listed for Assistant II Has been a Library Assistant for at least 3 years, at this library or another library.
Assists in coordinating and implementing library programs/events Compiles data and prepares/generates a variety of statistical library reports Assists with training of staff and patrons with library technology and software.
Assists with development/maintenance of procedure documentation.
Assists with training and supervision of the public services volunteers.
Assists Customer Experience Manager with material problems, customer issues and training of the Library Assistants.
Assists with Outreach activities and customer outreach programs.
Education, Experience, Licenses and Certifications MINIMUM
Qualifications:
Education and
Experience:
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
Bilingual(Spanish) highly preferred.
Required Licenses or Certifications:
None.
Knowledge, Skills and Other Requirements Required skill in:
Performing a variety of administrative and technical library duties.
Assisting in ensuring the delivery of high-quality library services to patrons.
Staffing the children's desk and circulation/reference desk and providing assistance to patrons.
Preparing library correspondence and maintaining accurate patron records.
Processing and maintaining assigned library materials.
Providing excellent customer service to the public in a library setting.
Computer Skills Required:
Intermediate skills using Microsoft Office Suite, web browsing/searching, printing/scanning/copying.
Fundamental skills using:
Smartphone, tablets, troubleshooting/problem solving skills Additional skills and abilities:
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment:
Work is performed in an office environment and is subject to sitting, standing, bending, walking, kneeling and reaching for extended periods of time.
Must be able to safely pull or push loaded book carts; and safely lift and carry items weighing up to forty (40) pounds.
Must be able to work a flexible schedule including evenings and weekends.
May be required to work immediately before, during, or after an emergency or disaster.
The City of New Braunfels offers a cost effective comprehensive benefits package to all full-time employees.
Some of our benefits are also available to our part-time regular employees.
To learn more about our compensation and benefits, please visit our Employment Info page.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 New Braunfels, TX New Braunfels, TX Full-time Full-time $16.
88 - $23.
64 an hour $16.
88 - $23.
64 an hour 13 hours ago 13 hours ago 13 hours ago Job Summary Under direct supervision, provides delivery of high-quality library services to the public.
Staffs the various service and help areas.
Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Primary Duties and Responsibilities Under direct supervision, provides delivery of high-quality library services to the public.
Staffs the various service and help areas.
Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.
Staffs the service desk.
Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
Participates in opening and closing duties.
Assist with material preparation and repair as assigned.
Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
Aids in the promotion of library programs/events.
Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
Performs other duties as assigned or required.
Library Assistant II (Part time and Full time) - 14119/14118 May be required to complete all or some of the duties listed for Assistant I.
Has been a Library Assistant for at least 2 years, at this library or another library.
Assists patrons with library technology and software.
Assists with ILS reporting, material problem management and cash management.
Staffs the children's desk.
Library Assistant III (Part time and Full time) - 14122/14121 May be required to complete all or some of the duties listed for Assistant II Has been a Library Assistant for at least 3 years, at this library or another library.
Assists in coordinating and implementing library programs/events Compiles data and prepares/generates a variety of statistical library reports Assists with training of staff and patrons with library technology and software.
Assists with development/maintenance of procedure documentation.
Assists with training and supervision of the public services volunteers.
Assists Customer Experience Manager with material problems, customer issues and training of the Library Assistants.
Assists with Outreach activities and customer outreach programs.
Education, Experience, Licenses and Certifications MINIMUM
Qualifications:
Education and
Experience:
Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
Bilingual(Spanish) highly preferred.
Required Licenses or Certifications:
None.
Knowledge, Skills and Other Requirements Required skill in:
Performing a variety of administrative and technical library duties.
Assisting in ensuring the delivery of high-quality library services to patrons.
Staffing the children's desk and circulation/reference desk and providing assistance to patrons.
Preparing library correspondence and maintaining accurate patron records.
Processing and maintaining assigned library materials.
Providing excellent customer service to the public in a library setting.
Computer Skills Required:
Intermediate skills using Microsoft Office Suite, web browsing/searching, printing/scanning/copying.
Fundamental skills using:
Smartphone, tablets, troubleshooting/problem solving skills Additional skills and abilities:
This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.
Physical Demands / Work Environment:
Work is performed in an office environment and is subject to sitting, standing, bending, walking, kneeling and reaching for extended periods of time.
Must be able to safely pull or push loaded book carts; and safely lift and carry items weighing up to forty (40) pounds.
Must be able to work a flexible schedule including evenings and weekends.
May be required to work immediately before, during, or after an emergency or disaster.
The City of New Braunfels offers a cost effective comprehensive benefits package to all full-time employees.
Some of our benefits are also available to our part-time regular employees.
To learn more about our compensation and benefits, please visit our Employment Info page.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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