Service Writer Arts, Media & Design Jobs - New Braunfels, TX at Geebo

Service Writer

5.
0 New Braunfels, TX New Braunfels, TX Full-time Full-time $32,500 - $42,000 a year $32,500 - $42,000 a year Andy's Repairs Service Writer will answer questions from customers, and service providers.
They use their expert knowledge to understand the client's problems and explain their needs to staff for satisfactory service delivery.
Service Writers also schedule appointments, process orders, monitor delivery, and handle customer complaints.
Their duties include working with computers, and building and maintaining relationships.
Service Writer expected duties:
Interact with customers, listen to their questions and concerns, and provide timely responses.
Educate clients about the company's products, parts, services, and equipment sales.
Applicate will need to be able to read and write the English language.
Have good computer skills in order to schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
Review customer accounts and report changes to internal staff.
Manage complaints, and returns and resolve customer grievances.
Record customer details and transactions.
Process and file warranties on eligible repairs.
Serve as a link between customers and different departments in the organization.
Job Type:
Full-time Pay:
$32,500.
00 - $42,000.
00 per year
Benefits:
401(k) matching Health insurance Paid time off Day range:
Monday to Friday Rotating weekends Shift:
10 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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